The Curve. A recommended read.
“In the commodity era of limited availability, we asked ‘Can I get it?’ In the goods era of manufactured product, we asked ‘How much does it cost?’ In the service era of quality, we asked ‘Is it any good?’ Now that we can get great products cheaply whenever we want, we have started asking a new question; ‘How does it make me feel?'” – Nicholas Lovell
“…try to find the 10 per cent or so of your audience who are prepared not only to pay, but to pay handsomely. Don’t limit how much they can spend, but allow them to spend ten, fifty or a hundred times the previous fixed price. That way you are not only widening your audience reach at the lower price points but replacing much of the lost revenue by nothing more complex than enabling those who love what you do to pay more for things that are valuable to them.” – Nicholas Lovell